Privacy policy

ONYZ™ Privacy Policy

Last Updated: September 26, 2026

ONYZ™ (hereinafter referred to as “we,” “our store,” or “this website”) considers the proper handling of customers’ personal information and the provision of safe and reliable services to be an important responsibility.

This Privacy Policy explains how we collect, use, manage, and share personal information through this website.

Contact for Privacy Matters

If you have any questions or concerns regarding the handling of your personal information, or if you would like to request correction or deletion of your information, please contact us at:

Email:
support@onyz-jp.com

Customer Support Hours:
Weekdays, 10:00 AM–5:00 PM (Japan Standard Time)

Information We Collect

We may collect the following information in order to provide our services and improve the operation of this website.

1. Device and Access Information

Purpose of Collection:
To optimize website performance, analyze website traffic, prevent fraudulent or unauthorized activity, and improve our services.

How We Collect It:
Through cookies, log files, tags, pixels, and other technologies.

Information May Include:
IP address, browser information, device information, time zone, browsing history, access information, and similar technical data.

2. Order Information

Purpose of Collection:
To process orders and payments, arrange shipping, provide customer support, and prevent fraudulent orders or transactions.

Information May Include:
Name, address, email address, telephone number, order details, payment-related information, and other information necessary to process your order.

3. Customer Inquiry Information

Purpose of Collection:
To respond to inquiries and improve the quality of our customer support.

Information May Include:
Name, email address, details of your inquiry, and related information.

How We Use Personal Information

We may use personal information for the following purposes:

To sell products, process orders, and arrange delivery.
To process payments.
To provide customer support.
To prevent fraud, unauthorized use, and fraudulent orders.
To improve our services and analyze how our website is used.
To provide information about promotions, new products, and other updates when you have chosen to receive such communications.

Sharing of Personal Information

We may share personal information with contractors, service providers, and other business partners to the extent necessary to provide and operate our services.

Examples include:

Shopify
Payment service providers
Shipping and logistics providers
Analytics service providers
Advertising and marketing service providers

We may also disclose information when required by law, in response to lawful requests, or when otherwise necessary to comply with applicable legal obligations.

For information about Shopify’s privacy practices, please refer to Shopify’s official Privacy Policy.

Advertising and Analytics

We may use analytics tools and advertising-related services to improve our services, analyze website usage, and optimize advertising.

Examples include:

Google Analytics
Meta (Facebook / Instagram)
Other advertising and analytics services used by our store

These services may use cookies, pixels, and other technologies to collect information about website access, usage, and interactions.

For information about managing advertising preferences and cookies, please refer to the settings provided by the relevant service provider or your web browser.

Cookies

We may use cookies and similar technologies to provide shopping functionality, improve convenience, analyze website traffic, prevent fraudulent activity, and support advertising and marketing activities.

You may disable cookies through your browser settings. However, doing so may prevent certain features of this website from functioning properly.

Retention of Personal Information

We retain personal information only for as long as required by applicable laws or as reasonably necessary for the operation of our services.

If you have any questions regarding your personal information or would like to request correction or deletion, please contact us at:

support@onyz-jp.com

Minors

This website is not intended for individuals under the age of 20.

If we become aware that a minor has provided personal information, we will take appropriate action depending on the circumstances, including responding to requests from a parent or legal guardian.

Security Measures

We take reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, disclosure, alteration, loss, or other improper handling.

We also endeavor to restrict access to personal information to the extent necessary for the operation of our services.

Changes to This Privacy Policy

We may revise this Privacy Policy from time to time in response to changes in applicable laws, our services, or other circumstances.

The most current version of this Privacy Policy will be published on this page.

Business Information

Seller:
ASH Studio

Store Name:
ONYZ™