ONYZ™ Terms of Service

Last Updated: September 26, 2026

Overview

Welcome to ONYZ™, operated by ASH Studio (hereinafter referred to as “we,” “our store,” or “this website”).

These Terms of Service (hereinafter referred to as the “Terms”) govern the conditions of use for the services, products, content, and related features provided through this website.

By using this website, you are deemed to have agreed to these Terms and our related policies. Please review them carefully before using our website or services.

This website is operated using the Shopify platform.

Article 1 — Eligibility and Conditions of Use

You represent that you have reached the legal age of majority in your place of residence.

You must not use this website, or any of our products or services, for any unlawful or fraudulent purpose.

Article 2 — Services and Orders

To the extent permitted by applicable law, we may modify, suspend, or discontinue all or part of our services.

We may also review, restrict, place on hold, or cancel an order where there is a reasonable basis to do so, including in the following circumstances:

• We suspect fraudulent activity or a fraudulent order.

• We reasonably suspect that the order is intended for resale or another purpose beyond ordinary personal use.

• The order quantity significantly exceeds what would normally be expected for personal use.

• We are unable to verify payment.

• We are unable to provide the product due to insufficient inventory or similar circumstances.

• There is an obvious error in the price, product information, or other displayed information.

• Action is required in order to comply with applicable laws or other rules and obligations binding on us.

If an order needs to be canceled or otherwise adjusted, we will make reasonable efforts to notify the customer where practicable.

Article 3 — Product Information and Pricing

We make reasonable efforts to ensure that product information, pricing, inventory status, and other information displayed on this website are accurate and up to date.

If we identify a typographical error, display issue, or other mistake, we may correct it as necessary.

We also make reasonable efforts to display product images as accurately as possible. However, actual colors and appearance may differ depending on your device, screen settings, lighting conditions, or other factors.

Prices, specifications, and product availability may be changed without prior notice, except where notice is required by law.

Article 4 — Orders and Payments

You are responsible for providing accurate and up-to-date information when placing an order.

Payment processing is carried out either by us or through our authorized payment service providers.

To help prevent fraud and ensure transaction security, we may request additional information or verification regarding your order or identity where reasonably necessary.

Article 5 — Returns and Refunds

ONYZ™ accepts returns and refunds within 30 days of receiving your order.

Under the conditions established by our store, the 30-Day Money-Back Guarantee also applies to products that have been opened and used.

For detailed information regarding eligibility, procedures, return shipping costs, and other conditions, please refer to our Return & Refund Policy.

Article 6 — Intellectual Property Rights

All rights relating to images, text, logos, designs, trademarks, layouts, and other content available on this website belong to us or to their respective lawful rights holders.

Except where permitted by applicable law, you may not reproduce, republish, reuse, distribute, or commercially exploit such content without the permission of the relevant rights holder.

Article 7 — Prohibited Activities

You must not engage in any of the following activities:

• Conduct that violates applicable laws, regulations, or public order and morals.

• Unauthorized access or interference with the proper operation of our systems.

• Registration or submission of false information.

• Infringement of the rights or interests of third parties.

• Infringement of intellectual property rights.

• Transmission of viruses, malware, or other harmful programs or code.

• Conduct that materially interferes with the normal operation of this website or our services.

Article 8 — Third-Party Services and Links

This website may use services provided by third parties or include links to external websites in connection with the provision of our services.

Third-party services and websites may be subject to the terms of service, privacy policies, and other rules established by the relevant provider.

Article 9 — Personal Information

We handle customers’ personal information in accordance with our Privacy Policy.

Article 10 — Service Disclaimer

To the extent permitted by applicable law, we may not be liable for interruptions or delays in our services caused by circumstances beyond our reasonable control, including natural disasters, telecommunications failures, system failures, disruptions to shipping networks, failures of third-party services, or similar events.

Nothing in this Article is intended to limit or exclude any rights available to customers under applicable law.

Article 11 — Limitation of Liability

To the extent permitted by applicable law, we may not be liable for indirect, special, incidental, or consequential damages, including loss of profits, arising from circumstances not attributable to us.

Nothing in this Article limits any liability that cannot lawfully be limited or excluded under applicable law.

Article 12 — Changes to These Terms

We may revise these Terms as necessary in response to changes in applicable laws, changes to our services, or other circumstances.

The most current version of these Terms will be published on this page.

Article 13 — Governing Law

These Terms are governed by and interpreted in accordance with the laws of Japan.

Article 14 — Contact Us

If you have any questions regarding these Terms, please contact us at:

Email:
support@onyz-jp.com

Customer Support Hours:
Weekdays, 10:00 AM–5:00 PM (Japan Standard Time)

For information regarding the seller, business address, and other business details, please refer to our Disclosure Based on the Specified Commercial Transactions Act.